Sales price

The sales price will be the displayed price (displayed price/tax included). Please note that a separate shipping fee may apply.
Shipping fee is 1000 yen + tax nationwide. Free shipping for purchases of 13,200 yen or more (tax included). If you choose cash on delivery, a fee of 300 yen + tax will be charged.

Timing and method of payment

Payment methods are as follows: Credit card payment/Amazon Pay (in preparation)
Payment will be completed when you place your order.
With this service, the sales contract will be concluded upon shipment.

Special Terms and Conditions for Returns

We only accept returns if the product is faulty or if the product you receive is different from the product you ordered.
We cannot accept cancellations or exchanges after payment has been made.
If the product you receive is defective or different from the product you ordered, please contact us within 7 days. We will exchange the product as soon as possible.
If there is no replacement product available, we will refund the total amount of the product price, shipping fee, and cash on delivery fee.

We cannot accept returns or exchanges in the following cases:
○ Returns due to customer reasons (size doesn't fit, different from what you expected, wrong order, etc.)
○ If the same product is in stock and exchange is possible ○ If more than 7 days have passed since the product was delivered ○ If the product has been used once
○ Products that have become dirty or damaged while in the customer's possession ○ If the tag has been lost

Delivery time of services or products

We will ship within 7 days of receiving your delivery request.
We cannot combine additional orders placed after payment has been completed.
We cannot accept requests for specific dates or times. Additional shipping fees may apply to remote islands and some areas.
*We do not ship overseas.

Company name and contact details

Company Name

Sato Shun Office Co., Ltd.

Representative

Sato

location

3-14-15 Minamiaoyama, Minato-ku, Tokyo 1070062

telephone number

0334704050
As we are often not in the office, please contact us via the Contact page for any enquiries.